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Terms & Conditions

Please be advised that MintGroom strictly adheres to a no-refund policy for all services rendered. Once a service has been provided, no refunds will be issued. We value the trust you place in our services, and our team is committed to delivering high-quality results.

Prior to availing our services, we encourage customers to thoroughly review the details and ensure that they are aligned with their requirements. Should you have any questions or concerns about our services, please feel free to contact us before confirming your booking.

We appreciate your understanding and cooperation.

  • 1. Cleaning the Wheels and Tires
    Always, always start with the wheels as the grubbiest area of the car that will require a good pre-soak. Using GYEON Q²M Iron that is a fast acting and very powerful iron remover that will chemically break down the contaminants build up in the wheels. All tyres be cleaned using a GYEON Q²M Tire Cleaner with a firm brush. Removes old dressing and deep, accumulated contamination with ease. This step will ensure a longer-lasting bond with your chosen tyre dressing.
  • 2. Pre-Wash using GYEON Q²M Foam
    Designed to encapsulate and begin to break down as much loose dirt and contaminants as possible so that it can be removed from the paint surface before we physically touch it with a wash mitt. This will help reduce swirl marks and wash-induced marring by allowing less loose dirt to be moved over the paint surface when washing.
  • 3. The All-Important Two-Bucket Method Contact Wash
    Wash the car using the two-bucket wash method with GYEON Q²M Bathe. With its high lubrication, Q²M Bathe is a powerful detergent. The strength of this product shows up in how well it lubricates the interaction between the wash mitt and the paint. A highly lubricated wash soap like Q²M Smoothie and a high quality wash mitt will reduce the possibility of swirl marks.
  • 4. Drying-Wash
    Starting at the top of the vehicle and working our way down and tackling it panel by panel with GYEON Q²M Silk Dryer with its unique synthetic fibres absorbing impressive amounts of water with fineness. A key feature of this product is that it glides smoothly over the paintwork, ensuring a scratch-free and smudge-free drying process for even the softest paintwork.
  • 5. Basic Interior Cleaning + Tyre Shine
    For complete dirt removal, we use a bristle-free upholstery attachment and vacuum cleaner on the mats as well as the entire carpeted surface. We will run the same apparatus over the carpet again so that we can agitate it in back-and-forth strokes. This will loosen the dirt and remove any debris deeper inside the carpet surface. We will then use a fresh microfibre towel to wipe down all vinyl and plastic surfaces to eliminate dust buildup. Wipe down the dash panels, door panels, steering wheel cover, glove box and central console. Afterwards, we remove oily residue from glass surfaces using Q²M Glass to leave a smudge-free finish. Q² Tire is brilliantly efficient at repelling dirt and is a product that can last at least a couple of washes.
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